Returns Policy

When purchasing a genuine Performance Product, please make sure your part number selection is correct for your vehicle and/or purpose. If you are unsure, please contact our experienced team prior to purchasing at info@gtautogarage.com.au or 07 3133 3526 to discuss in more depth, otherwise incorrect product ordering could result in a non-refundable item.

Please note any products that have been test fitted, filled with coolant, modified in any way from the original design or damaged will result in a non-refundable item.

Shipping Costs

Please also note shipping costs in your original purchase will not be refunded.

Transactional Fees & Costs 

Due to the associated transactional costs from the use of PayPal Pay in 4, any order cancelled by the purchasing customer using either payment method will attract a 6% processing fee. 

How do I return my product?

Firstly, contact the team at GT Auto Garage via phone or email if you require a return of your item. You will be required to supply 4 photos of the product to confirm its condition, invoice number and a reason as to why you want to return the product. If GT Auto Garage approves your return request, you will be contacted to organise shipment back or you can drop it back to us in person. Returning shipping costs will need be organised and covered by the customer.

When will the refund be processed?

Once the product arrives back to us, it will be inspected and if deemed to be in its original condition please allow 48 hours for the approval refund to be processed.